We're based in Kisumu and here to help
Interested in selling on KSM.store? Apply directly through the "Sell with Us" button on our homepage, or reach out via the contact details above. Applications are typically reviewed within 24 hours.
Apply to Sell →If you have a problem with an existing order, the quickest path to resolution is through your Orders page, where you can report an issue directly on the relevant order.
See our Terms & Returns Policy for how refunds and disputes are handled.
We aim to respond to all live chat and email inquiries within 24 hours. Vendor applications are typically reviewed within 24 hours as well.